How to cancel a TV remote app subscription on iPhone

A lot of TV remote apps start with a free trial that turns into a weekly charge. Deleting the app doesn't stop it. You have to cancel the subscription in your Apple Account. Here's how, and it takes about a minute.

Cancel in Settings

1. Open Settings on your iPhone. Tap your name at the top.
2. Tap Subscriptions. You will see every subscription billed to your Apple Account, active and expired.
3. Tap the remote app. Check the price and the next renewal date.
4. Tap Cancel Subscription. Confirm. If the button is missing, the subscription is already cancelled.

You can also do it from the App Store app: tap your picture in the top right, then Subscriptions.

Things worth knowing

• Deleting the app doesn't cancel. The charge keeps coming until you cancel in Subscriptions.
• Cancel at least 24 hours before it renews. Apple renews subscriptions up to a day early.
• Free trials count too. If you cancel during a trial, you won't be charged, though some apps end the trial right away when you cancel.
• You keep what you paid for. After cancelling, the app usually keeps working until the end of the week or month you were charged for.
• Charged on a family member's phone? If you use Family Sharing, the organizer sees purchases, but each person cancels their own subscriptions on their own device.

Ask for a refund

If you were charged for something you didn't mean to keep, ask Apple. Go to reportaproblem.apple.com, sign in, choose "Request a refund", pick the reason and select the charge. Apple decides, but it's worth asking, especially for a charge right after a trial ended.

On Android

Open the Google Play Store, tap your profile picture, then Payments & subscriptions › Subscriptions. Pick the app and tap Cancel subscription.